LW
Long W
1 reviews | Active since Mar 2023
28 Feb 2025, 13:11
Grey imports sold, not communicated as such
Grey Imports not properly identified at MAKRO. I ordered a Kindle at Makro. NOWHERE on the adverti*****t does it say grey import. nowhere, I double checked. Then when it arrives it says on the box with a big sticker, parallel import. This is clearly something you need to let the customer know before.
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Replies (4)0
Replies (4)LW
Long W's updateReviewer Update
05 Mar 2025, 17:07The reply received is generic, does not ask for more information and I do not believe anything will come of this.
LW
Long W's update05 Mar 2025, 17:07
Reviewer Update
The reply received is generic, does not ask for more information and I do not believe anything will come of this.
LW
Long W's updateReviewer Update
07 Mar 2025, 13:48Makro replies privately:
"Thank you for your feedback.
Kindly note that we have a team that deals with supplier products, and we have forwarded your feedback to them. "
Dear MAKRO:
you don't know which product this is, you have not asked me for more details or anything, how can you investigate it?!?
"Thank you for your feedback.
Kindly note that we have a team that deals with supplier products, and we have forwarded your feedback to them. "
Dear MAKRO:
you don't know which product this is, you have not asked me for more details or anything, how can you investigate it?!?
LW
Long W's update07 Mar 2025, 13:48
Reviewer Update
Makro replies privately:
"Thank you for your feedback.
Kindly note that we have a team that deals with supplier products, and we have forwarded your feedback to them. "
Dear MAKRO:
you don't know which product this is, you have not asked me for more details or anything, how can you investigate it?!?
"Thank you for your feedback.
Kindly note that we have a team that deals with supplier products, and we have forwarded your feedback to them. "
Dear MAKRO:
you don't know which product this is, you have not asked me for more details or anything, how can you investigate it?!?
LW
Long W's updateReviewer Update
10 Mar 2025, 10:56Hello Makro, when will you refund me for the falsely advertised grey import product? Do I need to go to a consumer ombudsman or something?
You DID NOT indicate this is a grey import. ON DAY OF DELIVERY I logged a return as this is not what I want.
I didn't even have the device for 2 hours before logging the return. WHEN AM I GETTING MY MONEY BACK?!?!?
You DID NOT indicate this is a grey import. ON DAY OF DELIVERY I logged a return as this is not what I want.
I didn't even have the device for 2 hours before logging the return. WHEN AM I GETTING MY MONEY BACK?!?!?
LW
Long W's update10 Mar 2025, 10:56
Reviewer Update
Hello Makro, when will you refund me for the falsely advertised grey import product? Do I need to go to a consumer ombudsman or something?
You DID NOT indicate this is a grey import. ON DAY OF DELIVERY I logged a return as this is not what I want.
I didn't even have the device for 2 hours before logging the return. WHEN AM I GETTING MY MONEY BACK?!?!?
You DID NOT indicate this is a grey import. ON DAY OF DELIVERY I logged a return as this is not what I want.
I didn't even have the device for 2 hours before logging the return. WHEN AM I GETTING MY MONEY BACK?!?!?
LW
Long W's updateReviewer Update
13 Mar 2025, 09:29 Hello Makro,
you say:" If you need any further assistance, kindly email us on ***. "
NO ONE ANSWERS THAT EMAIL!
When will you refund me for the falsely advertised grey import product? Do I need to go to a consumer ombudsman or something?
You DID NOT indicate this is a grey import. ON DAY OF DELIVERY I logged a return as this is not what I want.
I didn't even have the device for 2 hours before logging the return. WHEN AM I GETTING MY MONEY BACK?!?!?
you say:" If you need any further assistance, kindly email us on ***. "
NO ONE ANSWERS THAT EMAIL!
When will you refund me for the falsely advertised grey import product? Do I need to go to a consumer ombudsman or something?
You DID NOT indicate this is a grey import. ON DAY OF DELIVERY I logged a return as this is not what I want.
I didn't even have the device for 2 hours before logging the return. WHEN AM I GETTING MY MONEY BACK?!?!?
LW
Long W's update13 Mar 2025, 09:29
Reviewer Update
Hello Makro,
you say:" If you need any further assistance, kindly email us on ***. "
NO ONE ANSWERS THAT EMAIL!
When will you refund me for the falsely advertised grey import product? Do I need to go to a consumer ombudsman or something?
You DID NOT indicate this is a grey import. ON DAY OF DELIVERY I logged a return as this is not what I want.
I didn't even have the device for 2 hours before logging the return. WHEN AM I GETTING MY MONEY BACK?!?!?
you say:" If you need any further assistance, kindly email us on ***. "
NO ONE ANSWERS THAT EMAIL!
When will you refund me for the falsely advertised grey import product? Do I need to go to a consumer ombudsman or something?
You DID NOT indicate this is a grey import. ON DAY OF DELIVERY I logged a return as this is not what I want.
I didn't even have the device for 2 hours before logging the return. WHEN AM I GETTING MY MONEY BACK?!?!?