Great treatment

Hi . I went to buy printing paper at Makro and I was over charged by mistake , I only noticed when I got home . I reluctantly called them because I thought they would not believe me since I had already left with the goods . But to my amazement a friendly lady Nuru promised she would investigate and following day a gentleman Known to me as Bernard called me and told me he checked their camera footage and he saw that indeed i was charged for more than I took . He asked me to come to the store when I have time . When I got to the store I met three cashiers who were very friendly and they even apologized to me even though they did not cause the mistake . Finally when Bernard arrived , He helped me promptly without further delays . Thank you Nuru , Bernard and the 3 ladies at the bulk and the supervisor (did not take their names) . GREAT EXPIRIENCE