LC
Lauren C

1 reviews | Active since Jun 2011

21 Dec 2016, 10:12

Great service under pressure

<p>While shopping for a lawnmower we were served by Peter in the Garden Section. He was packing shelves and also assisted us when we chose the lawnmower. Unfortunately it required a forklift to get it down. He advised to come back in 20 minutes which we did. He was helping a lady when we got back and had to request the forklift again. She started a rant about not being helped even though we were first. Peter continued to stay professional and courteous the whole time. What a valuable member of staff</p>

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Replies (1)
Makro
Makro's reply21 Dec 2016, 10:32
Official

Thanks for taking time to email this compliment.

Makro prides itself with great customer service and dedicated staff members.

It is great to hear that Peter is doing such a fantastic job of keeping the customers happy.

We appreciate his efforts and will pass this compliment on to him as well as to the rest of the Makro team.

Thank you once again for your support and please continue giving us feedback on our service.

Regards

Mmule Moropa