1 reviews | Active since Jun 2017

10 Aug 2021, 16:26

Great Service still does exist!! ?

After countless interactions with Makro consultants either in ending of dropping calls or no answers to assist me or even saying they will callback with feedback and never do.

I finally spoke to a lady named Karabo Thoote from Makro Bloemfontein.

She assisted me very well. Upon saying she will get back to me I then proceeded in letting her know you will be another consultant who tells me that and not call.

To my suprise! She called back and with concrete feedback ?

She advised my parcel does exist and there was a mix up and my parcel is located at a different province.

MAKRO you honestly need more employees like this lady!!

Very Impressed. Keep up the great work and thank you for making me believe in Makro again.

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Replies (1)
Makro
Makro's reply10 Aug 2021, 17:20
Official
Good day Sphelele

Thank you for your review on our Hellopeter platform. 

We really appreciate the time you have taken to write such a good review and we are happy to read that you had a pleasant experience at our Makro Bloemfontein branch. 

We will certainly make them aware that they have made a very good impression on you and they should keep up the good work!

Thank you again and we hope you have a lovely day further.

Kind regards,
Makro Hellopeter Team 

Best regards,