Great Service and honouring an agreement

I went to Makro Centurion about a week ago, to find a large chainsaw priced on the shelf, but no stock available. They said that Woodmead had 4 of these items in stock.<br> <br> I went to Woodmead, only to find that they had no stock and that the item was priced wrong - even lower than smaller models. This was obviously a mistake at such a low price.<br> <br> Josephine resolved the matter by ordering me one unit from their supplier and even arranged that I could procure the unit at the advertised (VERY CHEAP) price. She kept in constant contact with me and updated me on the situation regularly. That is fantastic service!!! I collected the item this Saturday, past.<br> <br> She went the extra mile and Makro still honoured the agreement. VERY HAPPY.<br> <br> Other persons also to mention and thank: Nevin (Josephine's manager) and Walton, from Gardening section, who assisted also.<br> <br> Thank you