JH
John H

1 reviews | Active since Feb 2015

01 Apr 2015, 12:01

Great Online Service

I ordered and paid online for a fairly expensive Bosch Drill Press yesterday, expecting the usual run around and disappointment. But to my great surprise I received excellent email feedback and tracking information and the unit arrived intact this morning at my doorstep! <br> <br> WELL DONE MAKRO!!!!<br> <br> If I have one small issue it is that the unit was not sealed in any way so if it encountered an ************ person someone in the value chain, something could have gone missing from the box. I would like to suggest shrink-wrap (like at airports).

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Replies (1)
Makro
Makro's reply01 Apr 2015, 15:04
Official
Hello WaddaWadda,


Thanks for taking time to post this compliment.

Makro prides itself with great customer service and dedicated staff members.

It is great to hear that online staff is doing such a fantastic job of keeping customers happy.

We appreciate their efforts and will pass this compliment on to them as well as to the rest of our team.

Thank you once again for your support and please continue giving us feedback on our service.

Regards
Makrocare