Great job at not doing a great job

1 star is still a major compliment. I am absolutely appalled with the customer service. I made a purchase on the 23 May and the expectation was set for me to wait 10-14 working days.

Each day I tracked my order to see if any action was taken with regards to having my items delivered and each day it was the same, until one day I saw that the item is now out of stock! I then proceeded to call in. After many long attempts just to speak to an agent to find out what exactly is happening because my order was not even packed yet but the item is out of stock???

Basically what that indicated to me was that they sold something in store that I already paid for which I think is disgraceful customer care.

Another thing that I find comical is the fact that they charge a delivery fee AND THEY DO NOT EVEN DELIVER!!!

My disappointment is disappointed