TC
Trevor C

1 reviews | Active since Dec 2020

24 Dec 2020, 20:45

Great Customer Service

I would like to commend Satish and Brandon for the excellent customer service that we received today at Makro Springfield.

I went into the store to buy 3 Christmas hampers for my guards and cleaner at my flat. We went to about 3 Checkers and 1 Pick n Pay only to find out that they were sold out on the Christmas Hampers. I went to Makro and we spoke to Satish, we wanted to spend around R250 per hamper and realized that Makro was also sold out on the Hampers at this price. Satish advised that we get a trolley and he will assist us in making up Hampers, he walked us through Makro and picked all the necessary items and also through in a box of Topper biscuits from his side.

My guards and cleaner was so excited and really appreciated it.

Thank you to Satish and Brandon for you excellent customer service and putting a smile on the less fortunate people.

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Replies (1)
Makro
Makro's reply26 Dec 2020, 09:14
Official
Good day Trevor, 
 
 Thank you for your review on our Hellopeter platform. 
 
 We really appreciate the time you have taken to write such a good review and we are happy to read that you had a pleasant experience at our Makro branch. 
 
 We will certainly make them aware that they have made a very good impression on you and they should keep up the good work!
 
 Thank you again and we hope you have a lovely day further.
 
 Kind regards,
 Makro Hellopeter Team