MR
Mapitso R
1 reviews | Active since Mar 2012
08 May 2020, 13:12
Great Customer Service
I just received the most amazing service from Ayanda at Makro Customer Care ( ***). Given how busy the Customer Care division is now due to Covid-19, she first apologised that I had to wait for so long to get through. I wanted to cancel the purchase of an online exclusive order but she then offered to check for me first given that the item was flagged as an essential item. She then contacted the supplier to make sure that I will indeed receive my order soon. I really appreciate such efforts and being put at ease. Thank you Ayanda.
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Replies (2)0
Replies (2)Makro's replyOfficial
11 May 2020, 08:48Good day Mapitso,
Thank you for your review on our Hellopeter platform.
We really appreciate the time you have taken to write such a good review and we are happy to read that you had a pleasant experience with us.
We will certainly make them aware that they have made a very good impression on you and they should keep up the good work!
Thank you again and we hope you have a lovely day further.
Kind regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform.
We really appreciate the time you have taken to write such a good review and we are happy to read that you had a pleasant experience with us.
We will certainly make them aware that they have made a very good impression on you and they should keep up the good work!
Thank you again and we hope you have a lovely day further.
Kind regards,
Makro Hellopeter Team
Makro's reply11 May 2020, 08:48
Official
Good day Mapitso,
Thank you for your review on our Hellopeter platform.
We really appreciate the time you have taken to write such a good review and we are happy to read that you had a pleasant experience with us.
We will certainly make them aware that they have made a very good impression on you and they should keep up the good work!
Thank you again and we hope you have a lovely day further.
Kind regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform.
We really appreciate the time you have taken to write such a good review and we are happy to read that you had a pleasant experience with us.
We will certainly make them aware that they have made a very good impression on you and they should keep up the good work!
Thank you again and we hope you have a lovely day further.
Kind regards,
Makro Hellopeter Team
Makro's replyOfficial
11 May 2020, 09:04Makro's reply11 May 2020, 09:04
Official
