BR
Braam R
1 reviews | Active since Feb 2020
01 Feb 2020, 12:19
Goods never delivered
I have ordered and paid for stock online from Makro on 28 Nov 2019 and still not received the goods. I had 2 phone calls to customer care and still no goods. Unfortunately in my terms this constitutes THEFT
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Makro's replyOfficial
04 Feb 2020, 11:44Good day Braam
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we aware that your order has been long overdue, could we request that you allow us to addressed and dealt with the matter internally, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we aware that your order has been long overdue, could we request that you allow us to addressed and dealt with the matter internally, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply04 Feb 2020, 11:44
Official
Good day Braam
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we aware that your order has been long overdue, could we request that you allow us to addressed and dealt with the matter internally, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we aware that your order has been long overdue, could we request that you allow us to addressed and dealt with the matter internally, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team