Giving incorrect information

I went to Makro Woodmead yesterday to purchase a double door Defy fridge. After about an hour of standing around waiting for the manager and the assistant to advise me if they do have stock or not, I was told that they do not have stock at Woodmead but they do have stock at Strubensvalley and was told to purchase online rather as it will take too long for the stock to be delivered to Woodmead. So off I went and purchased online, where I cannot use my Ucount rewards points by the way. When I phoned to check status of my order I was told the stock will be delivered to Woodmead tomorrow.....NOW WHY DID I BUY ONLINE, PAID R1500 MORE BECAUSE I COULDN'T USE MY UCOUNT REWARDS POINTS ON YOUR ONLINE SYSTEM WHEN THE STOCK IS ACTUALLY DELIVERED TO WOODMEAD IN ANY CASE!! I could have purchased in store and saved on my purchase! I am completely disgusted with this and seriously doubt the competency of Makro's management at Woodmead!!! They just cost me a R1500 on a purchase