Germiston Branch - Defective Items Store

Item: Makro
Rating: 1
Author: Kaveer S

After paying R24000, I now sit with 3 out of 4 items that are DEFECTIVE. A dishwasher that cannot clean dishes, a fridge that LEAKS from the water dispenser and a microwave that just goes on by itself. Your Germiston Branch refuses to take responsibility and just says it needs to be booked in.

Helpful (0)

Replies (1)

Makro's replyOfficial

02 Jul 2020, 16:17

Good day Kaveer,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply02 Jul 2020, 16:17

Official