Gave them a chance, they failed epically!

Incopmpetence at the highest level. Ordered 2 items for xmas presents. 1. First item, they tell me 4 days before xmas it's only going to be delivered at the end of Jan (Nothing on their website said there was no stock. 2. Second item was dispatched through their absolutel useless courier company WumDrop, who were trying to deliver it to the incorrect address, as such, has bneen returned to sender, and leave me practically no time to rectify this before xmas. 3. spent 30 minutes on hold to their customer non-service departmen before I gave upt, meaning this item has now cost me MORE than if I were to go to my local store purchase it. the kicker is, now I have to wait god knows how long for Makro to either refund the order, or have it delivered, and I'm 1xmas present down.