Furious for the way makro conducts business

I have purchased a fridge and fridge is still under warranty,I phoned on numerous occasions and it's a month later,no one has come to look at it and no one has called back,spoke to phumlani,I'm sitting without a fridge and had to dispose of food,my card no ********** 7,so frustrated,last Thursday 5 July was the last time I contacted them,and was promised again that some1 would come out that same day.