AM
Ashraf M
1 reviews | Active since Aug 2017
12 Dec 2019, 14:58
Frustrating delayed delivery from MAKRO !
Poor delivery service from Makro for locker delivery. I have ordered 4 TV brackets over 14 days ago and it has still not been delivered . Upon calling the call centre and speaking to Leseto Ref 441330 , they still cannot trace and /or cancel this order. So much for the promised 7-10 days delivery ! So frustrating when you order 5 TVs from them and cannot install them without the brackets.
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Replies (1)
Makro's replyOfficial
14 Dec 2019, 13:45Good day
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we are internally addressing it with relevant departmental managers.
Please kindly note that we will relay with new order update within a period of 24 to 48 hours,
We send our humble apology for the inconveniences caused in this regard.
Hope the above is in order
Kind Regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we are internally addressing it with relevant departmental managers.
Please kindly note that we will relay with new order update within a period of 24 to 48 hours,
We send our humble apology for the inconveniences caused in this regard.
Hope the above is in order
Kind Regards
Makro Hellopeter Team
Makro's reply14 Dec 2019, 13:45
Official
Good day
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we are internally addressing it with relevant departmental managers.
Please kindly note that we will relay with new order update within a period of 24 to 48 hours,
We send our humble apology for the inconveniences caused in this regard.
Hope the above is in order
Kind Regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we are internally addressing it with relevant departmental managers.
Please kindly note that we will relay with new order update within a period of 24 to 48 hours,
We send our humble apology for the inconveniences caused in this regard.
Hope the above is in order
Kind Regards
Makro Hellopeter Team