frustrated customer

my skyworth 65inch Qled tv was picked up.and sent for a credit assessment last week.to date it is not allocated to a.tech ,called makro spoke to one of the managers whos said she was going to call.me.back, still waiting.not makro whattsup.me saying supplier waiting for spares .what sparez as tv was for credit assessment.cannot.trust anyone...pls.dint buy tvs from.makro cos poor services.ridicilious new tv not working.