KS
Karabo S
1 reviews | Active since Jul 2020
03 Aug 2020, 05:05
Frustrated
I bought a hisense 269lt mirror fridge for R6000 cash on the 26 July 2020, and switched it ON, on the 27 July (the following day) but till today my fridge is not getting cold on top so I reported it on the 29 July but nothings happening till today am frustrated I can't even buy some food because of it Makro please assist me
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
03 Aug 2020, 09:41Good day Karabo,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply03 Aug 2020, 09:41
Official
Good day Karabo,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
KS
Karabo S's updateReviewer Update
04 Aug 2020, 15:40I got a new hisense Fridge today so I'd like to take this opportunity to thank Shadrack, Sello and the rest of the (Alberton) makro team for kindness and sympathy.. Thank you very much guys you have 100% customer service keep it up????
KS
Karabo S's update04 Aug 2020, 15:40
Reviewer Update
I got a new hisense Fridge today so I'd like to take this opportunity to thank Shadrack, Sello and the rest of the (Alberton) makro team for kindness and sympathy.. Thank you very much guys you have 100% customer service keep it up????