MB
Michele B

1 reviews | Active since Mar 2013

13 Dec 2022, 09:47

frustrated and disappointed - worst service ever!!!

Ordered a couch cover in blue, which was paid for. Received a green couch cover so requested they collect and swop for a blue one. The return was collected but I never received the swop. I then ordered and paid for a 2nd couch cover which was also the incorrect colour so requested for collection. I have requested for my pay back f R1,098.00 which I have paid for these items, and I do not have anything to show for my money - NO COVERS!! Numerous emails and calls have not helped me in getting back my money. This has been the most frustrating and terrible experience ever!!!

0
Replies (1)
MB
Michele B's update14 Dec 2022, 20:58
Reviewer Update
Update
I have had a refund for 1 item, bearing in mind I ordered 2 items and returned 2 items.
Still have no items in my possession therefore still owed a refund for the 1 item
I'm hoping that Makro will come to the party sooner rather than later and refund my money!! This is feeling a little like theft???
Makro your brand is being damaged and you still doing nothing about this!!!!