Frustrated and annoyed (Bad service)

Bought a Phillips Iron in 2019 at Makro Bloemfontein and six weeks ago,I decided to return cause it just stopped working. Water leaking and it was not getting any warmer. I was then told that it takes a full six weeks for the iron to be repaired. Which I had no alternative but to wait for. Today I received my Iron after that six weeks and annoyingly enough. It still doesn’t work. Mind you I do not reside in Bloemfontein, I had to sent the iron and receive it via Post net. Which costs money! I am sick and annoyed by this. It’s obviously going to cost me money again to take it back or even worse drive to Bloemfontein. I really do not know wether their technician is *********** or they just like wasting people’s time. I buy things at Makro because of the guarantee and warranty but if they’re going to give runarounds when they’re supposed to replace a new iron then this will definitely be the last time I make a purchase at their stores. I am really unhappy and disappointed.!!!