From the top down incompetence staff

Service is never grate as a customer you need to ask for assistance. The worst part is when you ask for assistance and the sales staff have no clue on the products they are selling. Trying to buy a cell phone at Germiston and Woodmead branch was really frustrating when I new more than the sales people who I was trying to get advice from. I asked for the manger of the department who knew even less than her staff. Going to Incredible connection, Hirsch's and Samsung shop well done to you did need to look up any thing or read the specs off the display they all told me off the top of their heads what the phone could do, the speed the memory the camera specs etc. All the staff at Makro could do was read and not explain a thing. So there went a R8000 sale due to the incompetence of management that can't even bother to train their staff.