OM
Olga M

1 reviews | Active since Aug 2020

11 Jan 2023, 14:06

From Terrible online service to Excellent in store service - Thank you

After horrible service and frustration from Makro's online service we received excellent service from Koketso Stati. Thank you so much for finding my order and sorting it out.

We also did another instore purchase at Makro Silverlakes where Jane/June and Gerard in the appliance department assist us. Their service was also excellent and the kind that would make you go back easily and ask for them by name.

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Replies (2)
OM
Olga M's update12 Jan 2023, 11:56
Reviewer Update
Sorry it was not Gerard it was Clive Samuels and his college Jane.
Makro
Makro's reply18 Sept 2026, 14:57
Official
Good day,

Thank you for bringing this matter to our attention.

We appreciate your patience and thank you for allowing us the opportunity to assist you.

Kind regards,
Makro Social Media Team