1 reviews | Active since Apr 2022
Fridge repairs
We purchased a DEFY 6141 5x5 maturelight / F/Free Fridge on Monday, 18/12/2023. The F/Fridge was delivered on 19/12/2023. We had it for a year before the problems started to appear (claim no. ***) on 11/12/2024, the fan was making a noise. On 11/12/2024, the fan was adjusted as it was knocking against the corner. We phoned Makro on 30/05/2024 and spoke to Sibongile. Who had a repairman (Andrew) from Aster Sapphire Electronics, and a fan was replaced and the motor cushioning ( Job Number ***1). The repair was adjusted to the fan ( Job Number ***) - the repair was a fan adjustment. (Job Number *** ) A call was placed to defy, Mr Kopano once again answered, and he instructed that they would look at the fan and confirmed that all is ok. Today we called Makro and spoke to Mr Kopano, complaining that the sensor light is faulty, and we were advised to switch the fridge off for 30 minutes, and the phone went off. We phoned Makro again but were unable to get assistance.
