HT
Herman T
1 reviews | Active since May 2015
01 May 2015, 09:57
Fridge overcooling
In January I bought a Defy Fridge/Freezer from Makro. My problem with the fridge was the fact that it got far too cold regardless of the setting. I went to Makro on 27 April. They wer very helpful and contacted Defy. On 29 April a gentleman from Defy arrived at my house and fix the problem to my satisfaction in a very short time. 10 out of 10 for Makro as well as Defy.
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Makro's replyOfficial
04 May 2015, 11:08Hello Herm****35,
Thank you for taking time to forward this compliment.
Makro prides itself with great customer service. It is really encouraging to hear of a bad experience being turned around.
It is great to hear that Strubens Valley Store and our supplier are doing such a fantastic job of keeping our customers happy.
Please continue to give us feedback on service received in our stores.
Regards
Makrocare
Thank you for taking time to forward this compliment.
Makro prides itself with great customer service. It is really encouraging to hear of a bad experience being turned around.
It is great to hear that Strubens Valley Store and our supplier are doing such a fantastic job of keeping our customers happy.
Please continue to give us feedback on service received in our stores.
Regards
Makrocare
Best regards,
Makro's reply04 May 2015, 11:08
Official
Hello Herm****35,
Thank you for taking time to forward this compliment.
Makro prides itself with great customer service. It is really encouraging to hear of a bad experience being turned around.
It is great to hear that Strubens Valley Store and our supplier are doing such a fantastic job of keeping our customers happy.
Please continue to give us feedback on service received in our stores.
Regards
Makrocare
Thank you for taking time to forward this compliment.
Makro prides itself with great customer service. It is really encouraging to hear of a bad experience being turned around.
It is great to hear that Strubens Valley Store and our supplier are doing such a fantastic job of keeping our customers happy.
Please continue to give us feedback on service received in our stores.
Regards
Makrocare
Best regards,