Fridge delivery nightmare

I bought a fridge for R25000 cash,plus delivery fee Makro Cape Road in Port Elizabeth. This was on Friday. The fridge only came to my house on Sunday afternoon. On arrival the delivery guys looked tired and a little bit unprofessional. The complained about their in ability to put the fridge through the door in my garage. They ended up removing the door from the wall. Then the fridge was meant to be brought inside the house through another door. These guys kept telling me that the fridge cannot fit through my door. Then I asked them how do they do it other houses because my doors are standard doors. Fast forward. They said they can’t fit the fridge through and asked me if they can leave it in the garage for me to arrange with Makro to bring a Technician and I told them that, that’s good as telling me to leave the fridge outside of which I’m not willing to do because I spent a lot of money on this fridge. Fast forward I asked them to written the fridge to the store. Monday morning a sales rep named Siya from Makro called me to follow up about what had occurred. He explained to me that the only other way that I can get the fridge in my house is to get a technician to dismantle the doors and fit them when the fridge is inside the house.at that time ticked off by having to spend more money I agreed. He advised that the lady who does the paperwork is not at work and I have to wait for tomorrow. Fast forward my cousin went there Tuesday for the paperwork. She was told that I have to pay an additional R900 for the TV and delivery. They said it’s premium as the fridge will be delivered first thing tomorrow with the technician. fast forward the money was paid. The following day the fridge was never delivered when we called they **** saying they tried to call and could not get hold of me. The fridge was delivered this morning Friday by a driver and a helper but no technician. By using other men who were working in my property they managed to get the fridge inside my house. When I got home after work. My heart sank when I saw the condition the Fridge was on. The fridge was sooo dirty with sand the water sensor was so scratched, not in a new condition at All. What happened to the technician whom I paid to come and dismantle my fridge to prevent damage to my fridge…After all the money I paid for a brand new fridge I was issued with a second hand fridge. I will never ever use this Makro ever and I would never recommend them to anyone. I want them to come and take their ******* and give me my money back.