KK
Keolebogile K
1 reviews | Active since Dec 2023
01 Dec 2023, 13:15
Fridge delivered with scratches
I bought a fridge online at Makro it was delivered with scratches,when I unboxed the fridge the top part of the the fridge it wasnt wrapped with plastic hence the scratches,I’ve been calling Makro since the delivered on Wednesday it’s been off my question is buying thing online at Makro means we buying 2nd hand products? Is there someone who will revert back me I did buy a 2nd product my food will spoil as the fridge is off I haven’t even used it am really upset with the service
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Replies (2)KK
Keolebogile K's updateReviewer Update
02 Dec 2023, 09:07Makro’s customer services is beyond applauding I am disgusted of how am I treated as a client ,to this day No one has gotten back to me about my issues,I nag them but no avail ,MY QUESTION IS MAKRO PACKAGED A DAMAGED FRIDGE PURPOSELY THINKING I Will let it Slide? To me it’s honestly becoming a racial Issue because I am sure if I was a white person none of this would’ve been done,even for that matter it would’ve bee quickly resolved or is it because I am based in the township?
KK
Keolebogile K's update02 Dec 2023, 09:07
Reviewer Update
Makro’s customer services is beyond applauding I am disgusted of how am I treated as a client ,to this day No one has gotten back to me about my issues,I nag them but no avail ,MY QUESTION IS MAKRO PACKAGED A DAMAGED FRIDGE PURPOSELY THINKING I Will let it Slide? To me it’s honestly becoming a racial Issue because I am sure if I was a white person none of this would’ve been done,even for that matter it would’ve bee quickly resolved or is it because I am based in the township?
KK
Keolebogile K's updateReviewer Update
02 Dec 2023, 14:17Unfortunately you responding and no action taken is null and void! I bought a fridge that was supposed to be new but I got a DEMO fridge,Revert to Online customer service how many times and how many emails I’ve sent to have this resolved! Even now no one from Makro has called or rep**** my Emails!!
KK
Keolebogile K's update02 Dec 2023, 14:17
Reviewer Update
Unfortunately you responding and no action taken is null and void! I bought a fridge that was supposed to be new but I got a DEMO fridge,Revert to Online customer service how many times and how many emails I’ve sent to have this resolved! Even now no one from Makro has called or rep**** my Emails!!