Fridge

I bought a brand new fridge from Makro which they did not transport to me correctly. They transported my fridge incorrectly to me which caused such major faults like a blockage as well as an insulation problem. I have been calling, emailing and running behind Makro for weeks now and they are not even assisting me after the technician was sent out to check it and confirmed what was wrong. According to the customer protection act I am to be given a new fridge or full refund as it is well within six months of my purchase. The fridge only worked for a month. Now that they have to give me a new one they are not even assisting me and giving me a round around. It’s very disappointing to buy a brand new item and the fault be on makros side as the technician stated it was not transported to me correctly which is why there are these faults and now Makro has just gone quiet and is not assisting me in replacing my fridge.