EK
Elspeth K
1 reviews | Active since Oct 2019
24 Oct 2019, 18:33
********** transaction by issuing a card issued to me to someone else
I app**** for a makro card and did not take it. I was told that it was erroneously give to another customer. I have been billed 6300.00 then the Said customer paid because the bill was again sent to me saying he now owes R300.00. I have been handed over to MBD Inc they call me five times a day despite my explanation. My name is Nomahlubi khwinana. Please publish RCS and Makro is appauling. Service dololo.
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Makro's replyOfficial
25 Oct 2019, 08:32Good day Nomahlubi,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience this has caused you. We will contact you to get the necessary information needed to escalate this with our RCS department as soon as possible.
Kindly be advised that feedback will be relayed within 48 working hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience this has caused you. We will contact you to get the necessary information needed to escalate this with our RCS department as soon as possible.
Kindly be advised that feedback will be relayed within 48 working hours.
Kind Regards,
Makro Hellopeter Team
Makro's reply25 Oct 2019, 08:32
Official
Good day Nomahlubi,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience this has caused you. We will contact you to get the necessary information needed to escalate this with our RCS department as soon as possible.
Kindly be advised that feedback will be relayed within 48 working hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience this has caused you. We will contact you to get the necessary information needed to escalate this with our RCS department as soon as possible.
Kindly be advised that feedback will be relayed within 48 working hours.
Kind Regards,
Makro Hellopeter Team