********** ADVERTSING MAKRO

I had a most pathetic experience with Makro. Purchased an HP A3 printer on Sunday and 3 daystar when opening to install found 9ut that the printer glass was cracked. Makro Manager Junaid Kader point blank REFUSED to take back this item despite that fact that it was a quality issue. The item was literally being unpacked. Makro has a policy of 7 day full refund. Absolute false advertising. They will never hold up to that end. This is 3 days since purchase and not even plugged into a wall socket and they want the customer to accept this as a REPAIR absolutely false advertising and shirking from responsibility to take back an issue on quality. I need a printer to use immediately and then want me to take a defective broken printer and send it for repairs to HP and wait. Which I have no time to wait. This is absolutely false advertising and hoodwinked customer. I had a problem with my hug bug thus year also, I ended up buying 2 and both were faulty. It was sent in 3 times for assessment. Makro refused to take responsibility immediately. This is unacceptable by MAKRO. This company wants to hoodwink customers with absolutely no intention of backing up their guarantees. . WHERE IS YOUR 7 DAY RETURN POLICY ON THIS MAKRO. YOU ATE **********LY ADVERTISING