LL
Leigh-Anne Lloyd

1 reviews | Active since Feb 2012

02 Dec 2015, 10:59

***** is their middle name

We purchased a DSTV Explora on Friday the 27th of November. We were told by your sales person that we are not allowed to use any other installer other than the installers that Makro use, being Blinstallation. We have now gotten them out, and they are triple the amount my regular installers I normally use would charge. I have now found out through the technicians, that ANY installer can install the DSTV Explora if they are certified. <br> I am absolutely fuming at the lies the sales man used to get us to purchase this voucher. <br> someone had better phone me back before this afternoon or I am taking this to the Ambudsman

0
Replies (1)
Makro
Makro's reply02 Dec 2015, 13:34
Official
Hello mrslloyd22,


Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Your reference number for this complaint is: ***


Regards
Mmule Moropa

Best regards,