RK
Resina K

1 reviews | Active since Mar 2016

07 Apr 2016, 13:56

***** at Makro

Following my complaint about how I was de*****ed at Makro I now see that Mbali Makhanya of Makro responded today by saying the issue is resolved and yet I am still waiting.<br> <br> I have had not confirmation in writing of how this case has been resolved . I was told that the investigation would take 21 days and now Makro is trying to save their face by sending to the world the wrong message. I am still waiting for a response from Makro on who used my details to do unauthorized purchases under my name and my money is still owing.<br> <br> I am disgusted by Makro's attitude towards a client and this shows no respect and I need an immediate explanation of what is going with my case at Makro. It seems you can not at all trust Makro .<br> <br> Very frustrated.

0
Replies (1)
Makro
Makro's reply08 Apr 2016, 09:11
Official
Hello Resina,


Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards
Makrocare

Best regards,