*****

<p>I ordered a laptop from Makro online store, order number MAK246731. The laptop I received was a different laptop than the one I ordered. When I checked my order history, the laptop spesifications was also changed. Fortunately the confirmation email send to me by Makro, still had the original spesifications. I called about 14 times to return the faulty laptop ( the battery pack was also not working) but I just got told that they would phone me back. They never once phoned me back. My husband dropped the laptop at Nelspruit Makro ( Manager Eric) which promised him that they would sort out the problem, he never contacted us again. I bought the laptop on the 17th of November 2016. I have to this date not received the correct laptop or a call from them. I also send an email to ********** ********** ********** on the 08th of December 2016, but no reply yet.</p> <p>They sold a product online, send a different faulty laptop and I am know whitout a laptop or my money. I believe this is called *****.</p> <p> </p>