Formal complaint Makro Online Service

FORMAL COMPLAINT - COMPLAINT FOR MAKRO ONLINE Card No: *** I have been purchasing from your online store and about until some months ago I’m saddened to say that I can no longer support you. I have frequently ordered repeat items like Sheba cat food pouches I.e 2 boxes of 24 as well as coffee etc. and always had it delivered without any issues even if the order was split. Since Makro changed its distribution logistics model, suddenly our postal code falls under a zone which MAKRO has listed for certain products to be “Not Available for your postal code”. But we live within short walking distance to a suburb which is considered high end. What a damn cheek MAKRO. If I order something and always spent a small fortune, now you can bet that I will no longer purchase from you, as you totally disrespect your customers and have the most appalling customer service. Maybe MAKRO now thinks they’re too big as they fall under the MASMART GROUP. WELL YOU HAVE LOST ANOTHER CUSTOMER. I suggest you just cancel your now ridiculous and discriminatory online shopping service. Delivery by Sat Mar 28 Sheba Tuna and Salmon Flav.... R 1,351.90 Qty: 2 Da Delivery Currently unavailable for postal code 2094. I live in Kensington which your model now lists under Jeppestown. I would think that a decent business delivers to ALL their customers, as was the case before.