Forced to invlove the CGSO!!!!
Its almost a month and my online purchase still not delivered. We received no call from the courier service. According to the Makro websites the order was finalized. All my calls and emails were in vain so please answer to the CGSO!!
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Replies (2)
Makro's replyOfficial
24 Jan 2020, 09:15Good day Gene,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24-48hrs. Please could I ask that you advise when you are available to take my call.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Have a wonderful day further.
Kind regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24-48hrs. Please could I ask that you advise when you are available to take my call.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Have a wonderful day further.
Kind regards,
Makro Hellopeter Team
Makro's reply24 Jan 2020, 09:15
Official
Good day Gene,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24-48hrs. Please could I ask that you advise when you are available to take my call.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Have a wonderful day further.
Kind regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24-48hrs. Please could I ask that you advise when you are available to take my call.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Have a wonderful day further.
Kind regards,
Makro Hellopeter Team
's updateReviewer Update
28 Jan 2020, 06:59Received a call on Sunday advising my parcel will be delivered yesterday. I called yesterday at 16:30 but to no avail. Still waiting on the courier service
's update28 Jan 2020, 06:59
Reviewer Update
Received a call on Sunday advising my parcel will be delivered yesterday. I called yesterday at 16:30 but to no avail. Still waiting on the courier service