PA
Pieter A
1 reviews | Active since Apr 2019
17 May 2019, 00:17
Forced to buy online
Can someone please explain to me why Makro would have the best quality universal laptop charger 65W, R399, only online. The nearest store is 2km from my house, and I need it now urgent, not on 23 May. Then in store I cannot get what I'm looking for. Then I must pay R52 delivery. Then my correct address is not compatible with online platform. I spend 1 hour to try to buy online, but could not get past address detail. How ridiculous is this.
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Makro's replyOfficial
17 May 2019, 11:51Good day Pieter,
Thank you for bringing this matter to our attention.
Please accept our sincerest apologies for this inconvenience, we will be looking into this and contact our Online department to address. We are not sure what could be the reason why you cannot choose your correct address, our IT department will advise on this.
Thank you again for taking the time to alert us of this, we will give you a call shortly.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Please accept our sincerest apologies for this inconvenience, we will be looking into this and contact our Online department to address. We are not sure what could be the reason why you cannot choose your correct address, our IT department will advise on this.
Thank you again for taking the time to alert us of this, we will give you a call shortly.
Kind Regards,
Makro Hellopeter Team
Makro's reply17 May 2019, 11:51
Official
Good day Pieter,
Thank you for bringing this matter to our attention.
Please accept our sincerest apologies for this inconvenience, we will be looking into this and contact our Online department to address. We are not sure what could be the reason why you cannot choose your correct address, our IT department will advise on this.
Thank you again for taking the time to alert us of this, we will give you a call shortly.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Please accept our sincerest apologies for this inconvenience, we will be looking into this and contact our Online department to address. We are not sure what could be the reason why you cannot choose your correct address, our IT department will advise on this.
Thank you again for taking the time to alert us of this, we will give you a call shortly.
Kind Regards,
Makro Hellopeter Team