BG
Brent G
1 reviews | Active since Nov 2009
16 Dec 2019, 12:02
Floor management
There is absolutely no control on the floor, pallets lying everywhere, staff pushing customer trollies so they can pass. One que that starts 3 different places. There was a forklift operator texting while operating. Very poor floor management at makro polokwane.
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Replies (2)0
Replies (2)
Makro's replyOfficial
17 Dec 2019, 15:55Good day Brent,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience this has caused you. We certainly understand your frustration and we will contact the departmental management in our Polokwane store regarding your post and the soonest feedback is received, we will contact you.
Please be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience this has caused you. We certainly understand your frustration and we will contact the departmental management in our Polokwane store regarding your post and the soonest feedback is received, we will contact you.
Please be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hello Peter Team
Makro's reply17 Dec 2019, 15:55
Official
Good day Brent,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience this has caused you. We certainly understand your frustration and we will contact the departmental management in our Polokwane store regarding your post and the soonest feedback is received, we will contact you.
Please be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience this has caused you. We certainly understand your frustration and we will contact the departmental management in our Polokwane store regarding your post and the soonest feedback is received, we will contact you.
Please be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hello Peter Team
Makro's replyOfficial
17 Dec 2019, 16:11 Good day
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We are very sorry for the service you received at our Makro Polokwane store. We are committed to you having an exceptional shopping experience and it's disappointing that this hasn't been the case, We can assure you that this overall matter will be dealt and addressed directly with relevant departmental managers. Please know that we are looking into the matter and will be dealing with it right away, Once again we apologise for the unpleasant experience you had in our store.
Hope the above is in order Kind Regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We are very sorry for the service you received at our Makro Polokwane store. We are committed to you having an exceptional shopping experience and it's disappointing that this hasn't been the case, We can assure you that this overall matter will be dealt and addressed directly with relevant departmental managers. Please know that we are looking into the matter and will be dealing with it right away, Once again we apologise for the unpleasant experience you had in our store.
Hope the above is in order Kind Regards
Makro Hellopeter Team
Makro's reply17 Dec 2019, 16:11
Official
Good day
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We are very sorry for the service you received at our Makro Polokwane store. We are committed to you having an exceptional shopping experience and it's disappointing that this hasn't been the case, We can assure you that this overall matter will be dealt and addressed directly with relevant departmental managers. Please know that we are looking into the matter and will be dealing with it right away, Once again we apologise for the unpleasant experience you had in our store.
Hope the above is in order Kind Regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We are very sorry for the service you received at our Makro Polokwane store. We are committed to you having an exceptional shopping experience and it's disappointing that this hasn't been the case, We can assure you that this overall matter will be dealt and addressed directly with relevant departmental managers. Please know that we are looking into the matter and will be dealing with it right away, Once again we apologise for the unpleasant experience you had in our store.
Hope the above is in order Kind Regards
Makro Hellopeter Team