Flat out refusal to assist me

I need to source a replacement stove for a rental property. I phoned makro cape gate and the person who answered flat out refused to direct my call to a sales person because it was not yet 9am, I phoned at 8:55. I tried to convince her that the sales people don't appear out of thin air at exactly 9am and that they should be there by now, but she still refused. At 8:58, I was still met with refusal so I hung up.<br> <br> Absolutely ridiculous behaviour, I'll take my business elsewhere.