lW
leon W

1 reviews | Active since Oct 2010

17 Oct 2015, 07:22

FIX YOUR MISLEADING STATEMENTS

Here we go again. Makro charging R20 for a misleading collections letter. Mako haven't even fixed the last problem I complained about. My statement shows one amount in arrears and the collections letter shows another amount that is in arrears. <br> <br> I'm going to write reports until someone wakes up and realize what I'm asking. Stop blameshifting because RCS is confused with their outstanding amounts. The last response I got from RCS was to send them proof of payment so RCS can rectify the problem. <br> <br> GO AND READ MY LAST REPORT AND SEE HOW LAUGHABLE YOUR MEDIOCRE RESPONSE IS <br> <br> Please cancell the insurance on the acount because I want to give you as little as possible and make your life unpleasant like you do to me until this problem is solved or the account is paid up and I can send you to hell. <br> <br> Makro and RCS is like a wet nappi. Get your facts straight If you don't get your facts straight and send me the correct collections letter the I will go to the consumer council for this misleading nonsense

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Replies (1)
Makro
Makro's reply17 Oct 2015, 07:32
Official
Hello Lionv,


Thank you for taking time to raise your dissatisfaction.

RCS, is the credit provider, who underwrites our Credit Card. They are a registered credit provider in South Africa and as such have to comply with all NCA Rules and Regulations as required by law. RCS will be in a much better position to answer your questions relating to your query. Please do not hesitate to contact our Customer Service Department telephonically on *** or via e-mail ***, they will need your id number or Makro account number to access your profile.


Regards
Mmule Moropa