First and last time, never again!!

Please save yourself the time and displeasure and do not Order anything online from Makro. Their Service is appalling and the could not give a damn about the customer or resolving issues.

I placed an online order on the 3rd January 2024, within 24 hours I was notified that My order would be split into separate orders, I received 2 of the 3 items ordered relatively quickly there after.

I however to this day (19th February 2024)have not received the final Item of my order. I have been given the runaround for over a month by the Call Center as well as the branches supposedly assigned to fulfil the order.

Makro does not appear to have any way of escalating to management, or quite frankly does not give a damn as I have not received any form of response from management after numerous assertions from their call center to escalate.