aK
albertina K
1 reviews | Active since Nov 2015
19 Dec 2019, 11:25
Feedback
I wrote a review last week Friday regarding my faulty cellphone and your response was that I'll get feedback in the next 24-48 hours but it's over 48 hrs now and nothing has been said.
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Replies (1)
Makro's replyOfficial
19 Dec 2019, 16:36Good day
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and therefore we are dealing with the query directly with the store, we shall revert back toy you shortly with feedback.
Once again we apologise the inconvenience caused in this regard
Hope the above is in order
Kind Regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and therefore we are dealing with the query directly with the store, we shall revert back toy you shortly with feedback.
Once again we apologise the inconvenience caused in this regard
Hope the above is in order
Kind Regards
Makro Hellopeter Team
Makro's reply19 Dec 2019, 16:36
Official
Good day
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and therefore we are dealing with the query directly with the store, we shall revert back toy you shortly with feedback.
Once again we apologise the inconvenience caused in this regard
Hope the above is in order
Kind Regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and therefore we are dealing with the query directly with the store, we shall revert back toy you shortly with feedback.
Once again we apologise the inconvenience caused in this regard
Hope the above is in order
Kind Regards
Makro Hellopeter Team