Fed up with Makro

I'M TREMBLING WITH ANGER AND ADRENALINE. I BOUGHT A BIKE AT MAKRO IN JULY AND THERE'S BEEN ISSUES AFTER ISSUES. THE LATEST ONE IS BACK TYRE'S TUBE BURST, BECAUSE I'M SO FED UP OF COMPLAINING - DECIDED TO REPLACE IT. AFTER REPLACING THE TUBE TODAY, I TAKE A BIKE FOR A RIDE AND TOWARDS THE END OF MY RIDE - THE FRONT TYRE'S TUBE BURST TOO. THIS IS A DANGEROUS SITUATION, IF I WAS GOING DOWNHILL - THE BIKE WOULD'VE THROWN ME OFF.

I HAD TO WALK A WHOLE KILOMETRE HOME CARRYING THE BIKE HOME. LAST WEEK WHEN THE BACK WHEEL BURST, I HAD TO WALK MORE THAN 2 KILOMETRES CARRYING THE SAME BIKE.

COME FETCH YOUR JUNK AND REFUND MY FULL MONEY, I'M NEVER BUYING ANOTHER TOTEM MOUNTAIN BIKE AGAIN.

ORDER NUMBER: MAK915300

Your online support agent Enrick Rikhotso has the email thread of previous escalations.