Faulty XBOX under warranty

Good day Makro,<br> <br> We bought a XBOX 04/12/2014 invoice ***7 at Markro Strubens Valley. The XBOX is faulty and because we have a year Warranty and according to the consumers act, Makro has to replace this faulty XBOX with a brand new one. When we went to take it back we were given these numbers:<br> Luke ***<br> Power care ***<br> Microsoft ***.<br> <br> It is not our responsibility to phone these people, we bought the XBOX at Makro so Makro has to replace it not give us numbers of people to phone. We still have an active warranty which will expire in December. If we knew Makro's warranty means nothing we would have bought it at Game!!!! I believe game gives better warranties on the products then Makro. Is there someone who can actually help us resolve this problem?<br> <br> Chantelle<br>