1 reviews | Active since Aug 2015
faulty vodacom phone
e bought a vodacom prepaid cellphone from makro centurion 2 months ago, date was 30/09/2015. Samsung trend neo. After about 2weeks phone restarted during phone calls. Giving message unable to detect sim restarting. <br> We went to makro lavender road and they didnt helpus. They refered us to vodaworld.<br> <br> From november we have handed the phone in 3 times. That means driving to vodaworld to hand in phone and to collect.that is 6 trips of about 70 km both ways.<br> <br> We collected phone again on saturday. And again phone is restarting. <br> <br> I will not go to vodaworld again for this phone. We are so frustrated, i cannot explain it. Who will take responsibility? Makro that sold us a faulty phone or vodacom for nor repairing or replacing ? Is of funny to play games like this with us<br> <br> I want the money back for the phone or i want a replacement. Not a samsung. Im finished with samsung
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Mmule Moropa
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Your reference number for this complaint is: ***
Regards
Mmule Moropa
