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Retshetse R
1 reviews | Active since Dec 2020
11 Dec 2025, 10:44
Faulty Samsung smart TV
I bought a Samsung 70 inche smart TV which only played 1 day, the following day the screen started flashing/ flickering. I reported this issue with Makro the next day (Sunday) and I sent them pictures as they requested. I've been calling customer service and a technician has still not been assigned to come assess the TV and it's been over 5 days now (Thursday).
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Retshetse R's updateReviewer Update
11 Dec 2025, 16:06I've been told that the issue is escalated with the complaints department since Tuesday, but nothing has been done yet.
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Retshetse R's update11 Dec 2025, 16:06
Reviewer Update
I've been told that the issue is escalated with the complaints department since Tuesday, but nothing has been done yet.