1 reviews | Active since Oct 2013
Faulty Samsung Fridge
I bought a Samsung double door fridge at Makro Riversands on the 27 January 2020. In beginning of June i noticed that the fridge was not cooling i went to Makro to report it. They logged a complain with Samsung. Samsung called me 2 days and explained to me over the phone the setting. The fridge worked for 3 days then it was back to square one. Unfortunately i had to be admitted to hospital for 3 weeks so i couldn't do a follow up. In August i made another query of which i was told that the fan is broken and they will replace parts of a less than 6 months fridge and not replaced it cause i complained late in August, they don't recognize the 1st complain that i did within the CPA time frame. Imagine spending your saved money in January to be sold a faulty fridge and get a very rude call center lady explaining that ( Thandi - Samsung Electronics)
