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olatunbosun O

1 reviews | Active since Feb 2013

26 Feb 2021, 09:39

Faulty Product

I bought a dishwasher from markro end of November 2020, beginning of February 2021 the dishwasher stops working, i don't believe this is acceptable for a two month old appliance to repaired. Now am being inconvenienced to waiting long period to get it fixed when it should be replaced with a new machine.

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Replies (4)
Makro
Makro's reply26 Feb 2021, 10:08
Official
Good day Olatunbosun,
 
 Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
 
 We take all our customer requests seriously and assure you that this matter will be our priority.
 
 Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs. 
 
 Once again, we do apologize for the inconvenience caused throughout your journey with us. 
 
 Hope you find the above in order. 
 
 Have a wonderful day. 
 
 Kind regards
 Makro Hellopeter Team 
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olatunbosun O's update26 Feb 2021, 13:14
Reviewer Update
Much appreciated
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olatunbosun O's update01 Mar 2021, 10:41
Reviewer Update
Good Day any feedback on the matter yet?
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olatunbosun O's update05 Mar 2021, 15:39
Reviewer Update
The machine has been fixed thanks