WN
Wynand N
1 reviews | Active since Nov 2009
08 Nov 2023, 18:03
Faulty item delivered, logged return same day, 1 week later no feedback or collection, Makro has ZERO aftersales service
Ordered a chair and it arrived faulty I logged the return with call center the same day and up to now 1 week later they still have not collected or refunded me. They provide no updates, the return doesn't even show on my profile, at no stage have they been in contact to even ask for collection details.
Makro has no aftersales service or warranty it seems.
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Replies (1)WN
Wynand N's updateReviewer Update
25 Nov 2023, 07:23Update : Received my refund thank you.
Special thanks Mako Hello Peter Team and to Shaquel from Riversands branch once he got in contact collection was schedule the very next day and my refund was processed shortly after and it reflected yesterday.
Special thanks Mako Hello Peter Team and to Shaquel from Riversands branch once he got in contact collection was schedule the very next day and my refund was processed shortly after and it reflected yesterday.
WN
Wynand N's update25 Nov 2023, 07:23
Reviewer Update
Update : Received my refund thank you.
Special thanks Mako Hello Peter Team and to Shaquel from Riversands branch once he got in contact collection was schedule the very next day and my refund was processed shortly after and it reflected yesterday.
Special thanks Mako Hello Peter Team and to Shaquel from Riversands branch once he got in contact collection was schedule the very next day and my refund was processed shortly after and it reflected yesterday.