jH
john H

1 reviews | Active since Mar 2014

28 Dec 2017, 11:46

Faulty goods not honouring warranty

Purchased a CD player - Philips @ 568.00 Worked for two days then packed up Took it in expecting to exchange it for a working player I had changed the 2 pin Euro plug on the unit for a three pin 15 amp plug This according to Makro invalidates the warranty as it constitutes altering the product So a 21 day wait while the CD Player is sent to the supplier Will not be shopping at Makro again

0
Replies (1)
Makro
Makro's reply02 Jan 2018, 08:38
Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.


Regards

Mbali Makhanya