Faulty Defy fridge purchased from Makro

We purchased a Defy fridge from makro, from day one the fridge was faulty and was not cooling. We complained to makro and was told that we should keep resetting it. The fridge cools for a while and then just stops working. The fridge has already stopped working many times and the cooler keeps getting replaced eventually a defy electrician mentioned to us that the fridge had a factory fault and makro should have replaced it. 3 months later the fridge broke down again and wasnt cooling. This time makro requested that our fridge had to be taken to Defys work shop as the fridge had much more problems. Eventually it came back but it had huge dents and scratches, when we notified makro they refused to take responsibility for this and neither did Defy. Today the 16/05/2019 at 22:01 PM I'm dealing with my fridge that's just broken down again. I sent emails and called makro and Defy many times but there is no response nor is there any help. I spoke to leon poliah from makro and pleaded with him for assistance but he just never helped nor did he even care. I would really like to have this item replaced. I am tired of my food being spoiled and this fridge being so unreliable. Is very stressful I dont advise people to buy a things from makro and especially Defy products. My fridge had broken more times than it had actually worked