False promotional offers from MAKRO and GAME sister company

Item: Makro
Rating: 1
Author: Jeannette V

Guys do not get pulled into false promotional offers. They advertised the Defy Twin Tub Washing machine 13 kg for R1999. I rushed into the nearest store and a few other nearby just to hear the same story as always. they do not have one single item in stock. Nowhere in the country is stock. Then the sales people try to talk you into buying a different make and model which is much more expensive and does not meet your requirements. They make me sick

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Replies (1)

Makro's replyOfficial

19 Jan 2021, 13:08

Good day Jeannette,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply19 Jan 2021, 13:08

Official