1 reviews | Active since May 2016

27 Oct 2016, 19:52

False promises

<p>Its almost a year since i was deceived into buying a fridge wich at the time i was told is frost free and numerous emails and telephone calls later and a thousand promises by Makro managers that i was going to get the correct fridge has come to unanswered calls and mails. If Marko thinks its that easy getting rid of their customers they have another thing coming. Its downright ********* and poor customer service.</p>

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Replies (1)
Makro
Makro's reply09 Nov 2016, 07:20
Official

Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible

I believe our Marketing Manager ( Louis Karpas) has been in contact with you .

Please accept our apology for any inconvenience caused.

Regards

Mmule Moropa

Best regards,